Domain Features
online client portal - true 24 hour support
Faithful Internet is committed to providing our clients the best customer support possible using innovative online support solutions.
Our small support team are highly trained and care about your problem. Our aim is to resolve your problems the first time around.
Knowledge Base contains a large collection of hints, tips and articles as well as answers to some of the most commonly asked questions. If it is not listed then please submit a support ticket.
Support tickets can be opened, monitored and sent to a specific department in the online client portal. Support tickets each have a unique reference number for fast and easy tracking.
Our small support team are highly trained and care about your problem. Our aim is to resolve your problems the first time around.
Knowledge Base contains a large collection of hints, tips and articles as well as answers to some of the most commonly asked questions. If it is not listed then please submit a support ticket.
Support tickets can be opened, monitored and sent to a specific department in the online client portal. Support tickets each have a unique reference number for fast and easy tracking.
Availability: 24x7x365
Average Response Time: within 1 hour
-Please note response times to sales and billing may take slightly longer.
Average Response Time: within 1 hour
-Please note response times to sales and billing may take slightly longer.
Fast, efficient support
We provide support above and beyond your expectations. As well as offering technical support and an extensive knowledge base, we also provide video tutorials, screen shot guides, downloads and design advice to help you create your website.
If you are new to web hosting our team will be ready to help you every step of the way and if you're a seasoned expert you will find the advanced tools you need and expect.
If you are new to web hosting our team will be ready to help you every step of the way and if you're a seasoned expert you will find the advanced tools you need and expect.
